Companies in the Telecommunications and Media & Entertainment sectors face several cyber security challenges
Top priorities for CISOs in the industry
Customer privacy protection
Growing user awareness and regulatory initiatives (e.g., FCC, GDPR) require service providers (CSPs/ISPs) to ensure transparency and security in data management. Penalties for privacy violations can be severe, and once customer trust is lost, it is difficult to regain.
Regulatory compliance
Companies must comply with numerous regulations (ITU, PCI, TMF), follow recognized security principles, and implement separation of duties to prevent internal abuses and ensure the security of subscriber data.
Digital transformation
With the adoption of cloud and open-source technologies, both internal and external security risks increase. Employees often lack full awareness of their role in security, and the absence of uniform controls makes it difficult to protect the organization.
Rise in threats
Outsourcing and insider threats (such as disloyal or careless employees) make it difficult to fully control security. Malware attacks, often underestimated, can compromise services and user identities through phishing, social engineering, and infections.
Adoption of new technologies and IoT
IoT devices and 5G networks increase the attack surface. Vulnerabilities in devices (routers, femtocells, smartphones, etc.) are exploited to collect personal data. Protecting this data becomes increasingly critical as the IoT market grows.